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- Order Processing Policies

Order Processing Policies

We employ standard national HERBALIFE operating procedures. From our experience we would like to provide the clarifications below to better serve your expectations and ensure consistent quality service.

Orders leave the warehouse within 24 hours of processing during business days. On average, orders placed by 12pm EST will be sent to the warehouse the same busines day. These orders should ship the same day.

Orders after 12pm EST will be sent to the warehouse the next business day. These orders will ship the next day.

* Warehouse shipping days are Monday - Friday.
All orders will be shipped on the next business day, whenever possible.

FEDEX HOME DELIVERY - delivers Tuesday - Saturday
FEDEX ECONOMY PREPAID TWO DAY - delivers Monday - Friday
FEDEX STANDARD PREPAID OVERNIGHT - delivers Monday - Friday


Once your order has been submitted, no changes or cancellations can be made. Please review your order thoroughly to ensure there are no problems

Occasionaly popular items are backordered at the national HERBALIFE warehouse. Unfortunately, we are not informed beforehand and you must wait for the backordered item to ship separately later via USPS since it can not be cancelled or expedited once the order is sent to the HERBALIFE warehouse. Backordered items will be shipped USPS. If the backordered item was part of a larger overnight/2nd day shipping order, we cannot give you credit for the extra shipping charges for the partial order, since HERBALIFE does not credit us.

Products are available for shipment within the United States ONLY. We currently do not accept international orders.

Our carriers, UPS and FedEx will NOT ship to a P.O. Box.

Any order submitted with a P.O. Box address will be placed on hold until a non-P.O. Box address can be obtained via email. All addresses must be a physical address

The BILLING ADDRESSexact match of the address that your credit card company or bank has on file for this card.



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