| |
|  Cart | Checkout | Help |
| Select Herbalife Product | |
| Productos (Spanish) |
Major credit cards accepted.
- Return Policy | ||||||
| Herbalife guarantees the quality of any product which carries the Herbalife name and certifies that the products manufactured for it meet high standards of freshness and purity for customer use. GOSHAPE IRON CLAD "30 DAY MONEY BACK GUARANTEE" We are confident that our customers will find our products satisfactory in every way. However, if for any reason, you are not completely satisfied with any Herbalife product purchased from GoShape.com, you may request a refund from GoShape.com within thirty (30) days from the date you receive the product. We will offer you a full credit toward the purchase of other Herbalife products or a full refund of the purchase price. This guarantee is limited only by the terms of certain specific warranties attached to or packaged with certain products and does not apply to any product intentionally damaged or misused. If you are not satisfied, GoShape.com will honor the product guarantee quickly and courteously, according to the following instructions: Before you decide to return your products:
We offer customers a 30-day money-back guarantee, no questions asked. If you're not fully satisfied with any product for any reason, simply return the unused portion to us within 30 days and you'll receive a full refund. It's our way of guaranteeing your complete satisfaction. To make a return, you MUST follow these four easy steps: 1) Print this form: Refund Form Refund Request Form. Fill in the fields related to the product your purchased. Sign and date it. Make sure you include our distributorship details into the form (Distributor NAME: Danilo Castello. Distributor HERBALIFE ID NUMBER: 25471368) 2) Print the email receipt your received when you purchased from us. Add with a pen our details: Distributor NAME: Danilo Castello. Distributor HERBALIFE ID NUMBER: 25471368 3) Send us the unused portion of the product within 30 days of receiving your purchase to one of the 2 addresses below (whichever is closer to you), and also add to your package the Refund Form (see point n.1 above) and the email receipt (see point n.2 above): HERBALIFE WAREHOUSE n.1 HERBALIFE LOS ANGELES DISTRIBUTION CENTER HERBALIFE WAREHOUSE n.2 HERBALIFE MEMPHIS DISTRIBUTION CENTER Mail fees are non-refundable on returns. 4) Upon receipt of the physical product and the Refund form and the email receipt mentioned above, we will issue a refund. Please email us (admin@goshape.com) if you wish to know the exact date of your refund. Items that are not returned in their orginal product container will not be refunded. There are no cash refunds on credit card purchases. Also, a processing fee of USD 15 will be deducted from your refund. Exchanges If an item is exchanged, new shipping and handling fees will be added. Lost or Stolen Packages We are not responsible for lost or stolen packages. We recommend that you keep proper Proof of Delivery for any package you ship. Distributors and Wholesale Club Members All sales made to Distributors and Wholesale Club Members are final and no returns will be accepted by GoShape.com or Herbalife International. Questions Regarding Return Policy Click here to contact us with any questions regarding your purchase or our Return Policy. |
| Where's My Stuff? | Shipping & Returns | Need Help? |
